Why did I not receive the points for my Offer?

We apologize for any inconvenience.

When addressing missing points for completed offers, please consider the following:

•VPN Use: Using a VPN disqualifies you from rewards.

•Timeframes: Complete offers within the specified deadlines.

•Engagement: Engage with the app for at least 3 minutes after installation.

•Single Reward: Each offer is rewarded only once per user.

•Click Once: Only click the offer link once to avoid disqualification.

Check the My Progress section in the mediator’s offer wall to ensure the offer hasn’t expired.

Points may take up to 72 hours to reflect in your Ad It Up balance, depending on the mediator (e.g., My Chips, AdGem, Revu).

If you haven’t received points, possible reasons include prior downloads, VPN use, incomplete requirements, or lack of engagement.

For further assistance, contact the offer mediator directly via the support section in the offer wall.